4.5 Request Add Payment

Reference: Manage Billing Disputes Process Model - Page 3 for the associated business process diagram.

Actor/Role: CSR

Description: Based on investigation and established business rules, the CSR determines to add a Payment for one or more Service Agreements.

Available Algorithms

•	PYFN-PY INFO - Payment information

•	C1-TL-PY-EVT - Build Payment Events

Entities to Configure

•	F1-TIMELINE